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IL Petach Tikva

Professional Services Operations

About The Position

This role is primarily responsible for project staffing and resource scheduling on a broad range of consulting engagements. In parallel, this role focuses on implementing best practices and initiatives for our growing Services team. This role will report to the Professional Services Officer.

Responsibilities

Projects Delivery

• Staff projects and schedule resources on a broad range of consulting engagements

• Work strongly with the Regional PS Managers and Project Managers, become their trusted partner and strategize on how best to collaboratively plan the projects’ resources

• Ensure team utilization targets are met


PS Team Operations

• Ensure weekly and monthly time tracking submissions and approvals meet the org deadlines

• Implement, document and enforce PS best practices

• Manage the performance analysis of the Professional Services departments.

• Manage the forecast analysis and recruitment needs based on Sales pipeline and targets

Requirements

• A Bachelor's degree is required; preferably B.Sc. Industrial Engineering

• Must be proactive and able to use initiative with a willingness to learn on the job

• Must be able to multi-task and adapt to last-minute changes

• Ability to prioritize, highlight risk and escalate as appropriate

• Ability to establish credibility with business owners from around the organization

• Flexible in approach with a can-do and positive attitude

• Proactive mindset: Think forward, anticipate how to best juggle resources and engage the relevant stakeholders

• Problem solving: Collect, analyze challenges and bring solutions to the table

• Experience in managing operations for fast-growing teams is a plus

• Previous experience in customer success roles or consulting is a plus

About us

Asperii is a global system integrator focusing on field services. We combine strong R&D capabilities with Salesforce expertise to deliver cutting-edge field service projects.

Established in 2011 by senior ClickSoftware veterans, Asperii has deployed over 50 worldwide top-tier solutions for companies in diverse industries, ranging from small providers to global corporations.