Free hours to accommodate additional tasks
Government grant success rate
|Domestic / Commercial
|Salesforce Field Service Lightning
|Complex Task Logic
Pod Point is the UK’s leading provider of electric vehicle charging. The company has manufactured and sold over 40,000 charging points at hundreds of charging stations nationwide.
Prior to contacting Apserii, Pod Point used stand-alone solutions for scheduling and inventory, while using Salesforce CRM. Pod Point wanted to consolidate its service and sales management under a single roof and bring in scheduling and inventory into the Salesforce platform to streamline operations and benefit from enhanced capabilities.
Asperii acted as a consulting and advising partner for the FSL implementation project, working closely with Pod Point’s management and R&D teams.
After conducting a workshop with the Pod Point to fully understand the company’s field operation and unique needs, we conducted a full analysis of the existing solution and performance. The result of all this was a comprehensive solution description and Field Service Lightning implementation guidelines.
We worked alongside the R&D team through the entire development process, assisting PodPoint with the design and implementation of Field Service Lightning.
Asperii designed for Pod Point a custom “complex task” logic. The logic required to accommodate that a task can have sub-tasks performed by different engineers and requiring different parts. The logic needed to combine the scheduling and inventory modules to result in scheduling multiple resources and inventory items for a single task.