You’ll get an advanced field service management solution tailored to your organization’s unique needs
When we come to a project we take a deep dive into your business in order to fully understand the processes of service, analyze the operational aspect of your business to devise a vision, and map your path to fulfilling this vision.
It is our true, first-hand knowledge of field service on its various verticals that enables us to find the right balances of profitability-cost and customer-employee satisfaction that drives meaningful impact on a field service operation.
Next step is to take the vision map and synchronize it with the Salesforce platform’s current capabilities on the one hand, and the Salesforce roadmap on the other. From this we recognize what parts can be actualized by configuration, and to where our R&D team would need to step in for customization.
Our comprehensive understanding of the Salesforce platform is in the core of our ability to translate the vision to system design specifications in a way that is cost-effective and driven by best practices.
* Uniquely strong grasp on Field Service Lightning, Lightning Scheduler, Salesforce Maps and Community
We then take all the data - the business process breakdown and operation analysis, the platform analysis and design specifications - and create an execution and implementation blueprint.
Our professional service experts have managed the most complex implementation projects. They are data-driven managers that keep everything on track through ongoing optimization, smart client involvement and meticulous time management.
Our R&D team custom-builds advanced solutions to business challenges - complex logistics and service processes -
that aren’t answered by the Salesforce platform and as such, require a tailored approach.
Complete mobile applications or singular system features, our master developers will make it happen to enable seamless operation.
On the path to delivery we, together with the client, go through cycle after cycle of finetuning the system. The solution implemented is the results of these cycles and we never settle for anything less than a seamless deployment of best of breed solutions with high adoption rates.
A quick chat or an in-depth discussion - we’re up for both.
We’ll offer expert advice on how to achieve your business goals.
